Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Michelle Steiner: A Creative Force Bringing Magical Vibes to Your Life Through Gemstones and Crystals
Michelle Steiner is a talented jewelry designer and Pinterest strategist making waves in the industry. Her jewelry line, Dylanari Gems, is all about showcasing the natural beauty of gemstones and empowering women to feel confident and inspired. Michelle’s commitment to creating beautiful and meaningful pieces has made her one of the most sought-after designers in the industry.
One Of The Top 100 Global Women Entrepreneurs
Michelle Steiner is one of the most impressive female entrepreneurs in the world, making it to the coveted Top 100 Global Women Entrepreneurs list. Her innovative ideas and hard work have earned her this prestigious recognition, and it's clear that she's a force to be reckoned with in the business world. Michelle is setting an amazing example for young women everywhere who dream of making a name for themselves in the world of entrepreneurship.